About Us

 

We know there are many window replacement companies to choose from. There are hundreds of them! Why choose Williamsburg Windows and Doors for your window or door replacement? Simply put, there are two important reasons:

REASON #1 A Company You Can Trust

Williamsburg Windows and Doors has earned the reputation of being trustworthy, honest and fair to its customers. A local, family-owned and operated business–two generations strong– serving the Greater Richmond and Tidewater areas for over 24 years, Williamsburg Windows is a proud, accredited member of the Better Business Bureau with a long-standing A+ rating. We understand that our business is dependent upon our customers and their happiness and satisfaction. Therefore, our number one goal at Williamsburg Windows is to provide each of our customers with high-quality products, dedicated personal service and a superior installation. This is the reason the largest portion of our business is from repeat, satisfied customers and word-of-mouth referrals. You receive a premium, name-brand product and superior installation at a fair price. Plus, the products we install come with lifetime manufacturer’s warranties.

REASON #2 Affordable Elegance

We only install products on your home that we would be happy installing on ours. In fact, we have! And because of that, Williamsburg Windows and Doors is not always the lowest priced company out there. Our installers are the best in the business and we regard them as true craftsmen. We do not cut corners. We take the time needed to get the job done right. Our customers tell us time and again that based on the high-quality, name-brand products we offer, with an A+ installation, and the warranties provided, that we are the best overall value. Plus, we can help you design your project so that your home doesn’t look like everyone else’s on the block. You only want to have to do this once, so do it right and make it as special as possible. Get the look you want while improving your home’s overall ease of maintenance, interior comfort, energy savings, and outside noise reduction. Working with Williamsburg Windows and Doors, you have confidence knowing you are getting a great product, professionally installed at the lowest possible price.

Company History

Williamsburg Windows and Doors was founded in 1991 by Ben Luck with the idea that buying windows should be a simple, pleasant experience.

Gaining experience in a competitive window market in the late 1980s, Ben worked for a company that prioritized high-pressure sales and long, drawn-out presentations. The company he worked for hired out fly-by-night contractors who were never guaranteed to show up and do the work. There was a better way.  By focusing attention on the needs of the customer and by providing high-quality products at a fair price, the windows and doors sell themselves.

In 1998, Ben’s wife, Virginia Luck, joined the company full-time, overseeing all customer relations and all financial and accounting aspects of the company.

Andy Luck joined the company in 2006 to assist Ben with sales and marketing.  Our customers love Andy’s friendly, easy-going approach and great product knowledge.

Tom Luck rejoined Williamsburg Windows full-time in 2011 as a salesperson, since moving to a finance, accounting, marketing and project management role.

In 2013, Ben stepped down from day-to-day business activities to write and play music full-time.  He still is involved as the owner of the company.  Virginia has been extremely busy with her four grandchildren.

 

Better Business Bureau Accredited Company